Terms of service
Overview
Welcome to Oilalba. In these Terms of Service, "we", "us" and "our" mean Oilalba, an online store operated by Thomas Becker, Alt-Moabit 96D, 10559 Berlin, Germany, an independent dōTERRA Wellness Advocate (ID 22418460). Oilalba is not authored by, endorsed by or an agent of dōTERRA or any of its affiliated companies, and we bear sole responsibility for the content of this website.
These Terms, together with our Privacy Policy, Refund Policy and Shipping Policy, describe your rights and responsibilities when you use this store. By visiting or buying from this store you agree to be bound by them.
1. Access and account
You confirm that you are at least 18 years of age, or the age of majority in your country. To place an order you may be asked for your email address and your billing, payment and delivery details. You confirm that the information you give us is correct, current and complete, and you are responsible for keeping your account credentials secure.
2. Our products
We sell genuine dōTERRA products in their original, sealed packaging. We do not repackage, decant or split products. Colours and appearance may differ from how they look on your screen.
Product descriptions on this site are general information about scent and everyday use. They are not medical advice, and nothing on this site is intended to diagnose, treat, cure or prevent any disease. Always read the label and follow the directions for use. If you are pregnant, nursing or under a doctor's care, consult your health practitioner before use.
3. Orders
When you place an order you are making an offer to buy. We may accept or decline any order. Your order is accepted only when we confirm it, and we must receive your payment first. If we decline, change or cancel an order we will contact you by email. Returns and exchanges are dealt with under our Refund Policy. Your purchases must be for your own personal or household use, not for commercial resale or export.
4. Prices and payment
Prices, discounts and promotions may change without notice. The price that applies to your order is the price shown when you place it, as set out in your order confirmation email. Delivery charges and applicable taxes are shown at checkout. You confirm that the payment details you provide are true and complete, and that you are entitled to use the payment method.
5. Delivery
Delivery is covered by our Shipping Policy. Delivery times are estimates provided by the carrier and are not guaranteed. Nothing in this clause limits your statutory consumer rights.
6. Intellectual property
The text, images, graphics, layout and design of this website are owned by us or our licensors and are protected by intellectual property laws. You may use this website for personal, non-commercial purposes only. dōTERRA and all dōTERRA product names and logos are trademarks of dōTERRA Holdings, LLC and are used here only to describe the genuine products we sell. All other names, logos and trademarks belong to their respective owners.
7. Third-party links and Shopify
This website may link to websites operated by third parties; we do not control them and are not responsible for their content or practices. Oilalba is powered by Shopify. Any sale you make is made directly with Oilalba, and Shopify is not responsible for any aspect of it.
8. Errors and omissions
Information on this site may occasionally contain errors in descriptions, pricing, delivery charges or availability. We may correct any error at any time, including after an order. If an order is affected by a pricing error we will contact you before dispatch and you may cancel for a full refund.
9. Acceptable use
You may use this website for lawful purposes only. You must not infringe anyone's rights, send spam, transmit false or misleading information, upload malicious code, scrape data by automated means or interfere with the security of the site. We may suspend your access if you breach these Terms.
10. Consumer rights and liability
Nothing in these Terms excludes, restricts or modifies any right or remedy you have as a consumer under the mandatory law of the country where you live, including your right to a remedy if goods are faulty or not as described. Subject to that, and to the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from your use of this website. Where our liability cannot be excluded but can be limited, it is limited, at our option, to replacing the goods, supplying equivalent goods, or refunding the price paid.
11. General
If any provision of these Terms is unenforceable, it is severed and the rest continue to apply. These Terms, with the policies referred to in them, are the entire agreement between you and us. We may update them by posting the change on this page; continued use of the site after a change means you accept it.
12. Governing law
These Terms are governed by the law of the country in which the operator of this store is established, without prejudice to the mandatory consumer protection rules of the country where you live.
13. Contact
Questions? Send us a message through the form on our Contact page and include your order number if you have one.
Oilalba is operated by Thomas Becker, Alt-Moabit 96D, 10559 Berlin, Germany, an independent dōTERRA Wellness Advocate (ID 22418460), who receives bonuses from dōTERRA. This website is not authored by dōTERRA or any of its affiliated companies, and the owner of this site bears all responsibility for its content. We are not agents of dōTERRA. All product names and trademarks belong to their respective owners.
These products are not intended to diagnose, treat, cure or prevent any disease. Always read the label and follow the directions for use. If you are pregnant, nursing or under a doctor's care, consult your physician before use. Keep all products out of reach of children.