Privacy policy
Who we are
Oilalba, operated by Thomas Becker, Alt-Moabit 96D, 10559 Berlin, Germany, an independent dōTERRA Wellness Advocate, runs this store and is the controller of your personal data. This website is powered by Shopify, which hosts the store and processes data on our behalf and, for some features, as an independent controller.
What we collect
- Contact details: name, billing and delivery address, email address, phone number.
- Order and payment information: items bought, amounts, payment method and confirmation (card numbers are handled by the payment provider, not stored by us).
- Account information: login details and preferences if you create an account.
- Messages you send us, for example support requests.
- Device and usage data: IP address, browser, pages viewed, collected through cookies and similar technologies.
Why we use it
- To process your order, deliver it and handle returns, refunds and support (performance of the contract).
- To keep the store secure and prevent fraud (legitimate interest).
- To comply with legal obligations such as accounting and tax rules.
- To send you news and offers by email if you subscribed, and to show relevant ads where you agreed to marketing cookies (consent). You can withdraw consent or unsubscribe at any time.
Who we share it with
Shopify, payment providers, the carrier and dōTERRA as fulfilment partner, IT and analytics providers, and authorities where the law requires it. We do not sell your personal data.
International transfers
Some providers may process data outside the European Economic Area. Where this happens we rely on recognised safeguards such as the European Commission's Standard Contractual Clauses.
How long we keep it
Only as long as needed for the purposes above, including statutory retention periods for order and tax records.
Your rights
You can ask us for access, correction, deletion, restriction or portability of your data, object to processing, and withdraw consent at any time. To exercise a right, send us a message through the form on our Contact page. You also have the right to lodge a complaint with your local data protection authority.
Children
This store is not intended for children, and we do not knowingly collect their data.
Cookies
We use cookies and similar technologies that are necessary to run the store, and, with your consent where required, for analytics and marketing.
Changes
We may update this policy from time to time; the current version is always on this page.
Contact
Questions? Send us a message through the form on our Contact page and include your order number if you have one.
Oilalba is operated by Thomas Becker, Alt-Moabit 96D, 10559 Berlin, Germany, an independent dōTERRA Wellness Advocate (ID 22418460), who receives bonuses from dōTERRA. This website is not authored by dōTERRA or any of its affiliated companies, and the owner of this site bears all responsibility for its content. We are not agents of dōTERRA. All product names and trademarks belong to their respective owners.
These products are not intended to diagnose, treat, cure or prevent any disease. Always read the label and follow the directions for use. If you are pregnant, nursing or under a doctor's care, consult your physician before use. Keep all products out of reach of children.